Mylie Moore
Chief Experience Officer
An accomplished, goal oriented and resourceful professional with over fithteen years’ experience in the Enterprise and Government sector focused on business development, relationship management, and service delivery,
Professional Overview
Mylie serves as the Chief Experience Officer (CXO) at Exceed ICT, embodying the heart and soul of our mission to deliver unparalleled experiences to our clients and foster a vibrant, empowering workplace for our team. With over 15 years of expertise in the Enterprise and Government sectors, Mylie has been instrumental in steering Exceed ICT’s journey towards becoming a beacon of exceptional service delivery, business development, and relationship management.
In her role as CXO, Mylie is the executive custodian of our clients' journey, ensuring that every touchpoint with Exceed ICT transcends traditional service expectations. Her vision extends beyond mere customer satisfaction to crafting memorable, impactful experiences that resonate on a deeper level, fostering long-term partnerships and loyalty. Mylie's leadership in service innovation is grounded in a philosophy that every interaction is an opportunity to exceed expectations, whether it's through our cutting-edge solutions in integration, automation, and technology, or our consultative, outcome-first approach.
However, Mylie’s influence is not confined to external engagements. She is equally passionate about nurturing an internal culture that mirrors the excellence we promise our clients. Under her guidance, the entire service department is a testament to the synergy between operational excellence and employee satisfaction. Mylie champions a work environment that values creativity, collaboration, and personal growth, ensuring that our team members feel valued, heard, and motivated to contribute to our collective vision.
At Exceed ICT, Mylie's role as CXO is a testament to our unwavering commitment to not just meet but exceed the standards of client and employee experiences in the ICT sector. Her strategic oversight ensures that our service delivery is not only efficient and innovative but also empathetic and personalised, reflecting our core belief that our clients and our people are the cornerstone of our success.
Mylie’s approach is a blend of strategic foresight, operational excellence, and a genuine passion for making a difference. She is not just shaping the present but reimagining the future of customer and employee experience, setting new benchmarks for what it means to be a truly customer-centric organisation in the ever-evolving landscape of ICT.
